Frequently Ask Questions
We think it sounds cool. It’s also the approximate weight of a human eyelash.
Where are you based?
How long will shipping take?
Your order should arrive within three to five working days. If it does not, please contact us and we will look into it immediately. However, due to COVID-19, do expect a longer delivery lead time.
Glossy or Matte?
Our prints can be in glossy or matte. We print on Fuji Supreme Paper because your pictures deserve the best :)
Are my photos private?
We value your privacy. Your photos will be stored on our secure database while we process your orders. They will be automatically deleted 1 month after your orders have been delivered.
Can I print custom-sized or non-Instagram photos?
Drop us an email; we are more than happy to discuss how we can help you. You can also follow us on the Facebook or Instagram to keep updated on new product launches! :)
Can I still make my payment if I don’t have a PayPal account?
Certainly! There is an option to pay using your credit/debit card if you don’t have a PayPal account or even bank transfer. Just drop us an email will do :)
Are you able to expedite my order?
Sure! Just drop us an email with your 1) order ID 2) date you need the prints by. We will try our best to accommodate your request. Do note that additional charges will apply for express delivery.